Shipping policy

Thank you for choosing MOLLY SPARK.

At MOLLY SPARK, we are committed to providing a smooth and reliable shopping experience. From order preparation to delivery, every package is carefully handled to ensure your items arrive safely and on time.

Please review our shipping information below before completing your purchase.

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Order Processing

After your order has been successfully placed and payment has been confirmed, our team will begin preparing your items.

Orders are processed within 1–3 business days.

Orders are fulfilled Monday through Friday, excluding weekends and public holidays.

During holidays, promotions, or high-volume shopping periods, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with your tracking details.

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Shipping Options

United States Shipping

Shipping costs are automatically calculated during checkout.

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Tracking Your Order

Once your package has been dispatched, a shipping confirmation email with tracking information will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking updates to appear after the carrier receives your package.

If you do not receive your shipping confirmation email, please check your spam or junk folder before contacting us.

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Shipping Address

Please carefully review your shipping information before placing your order.

Customers are responsible for providing complete and accurate delivery details.

MOLLY SPARK is not responsible for:

• Delays caused by incorrect addresses
• Failed deliveries due to missing information
• Additional shipping costs caused by address changes

If you need to update your shipping address, please contact us immediately. Address changes cannot be guaranteed once your order has entered processing.

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Multiple Shipments

To ensure faster delivery, items from the same order may occasionally be shipped separately.

If your order is sent in multiple packages, you will receive separate tracking information for each shipment.

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Shipping Restrictions

Some locations may have limited shipping availability due to carrier restrictions or local regulations.

MOLLY SPARK reserves the right to restrict delivery to locations where reliable shipping service is unavailable.

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Customs & Additional Fees

For international orders, customers are responsible for any customs duties, import taxes, VAT, or other charges required by local authorities.

These fees are not included in the order total or shipping costs.

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Shipping Delays

Although we work hard to ensure your order arrives smoothly, unexpected delays may occur due to circumstances beyond our control, including:

• Severe weather conditions
• Carrier delays
• Customs inspections
• Public holidays
• High shipping volumes
• Transportation disruptions

We appreciate your patience and understanding during these situations.

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Lost, Damaged, or Missing Packages

If your package is lost, damaged, or arrives with missing items, please contact our Customer Care Team as soon as possible.

Please provide:

• Order Number
• Full Name
• Photos of the package (if applicable)
• Photos of the item(s)
• Details of the issue

Our team will review your request and assist you with the next steps.

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Contact Us

If you have any questions regarding your order or shipping, please contact us.

Email:
contact@mollyspark.com

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Business Information

MOLLY SPARK

1709 W 41st St
Sioux Falls, SD 57105
United States

Business Correspondence Only – Not a Return Address